WHEN WILL YOU SHIP MY ITEMS?
- All items are subject to a handling period before they are dispatched.
- All our products are shipped on demand.
- We will notify you by email when your items have been shipped.
HOW DOES THE FREE SHIPPING WORK?
Free shipping is on select items only. FREE Promotional items do not qualify for free shipping.
WHEN WILL I RECEIVE MY ITEM(S)?
For all shipping orders in the US please allow up to 3 - 4 weeks delivery time.
For all shipping orders outside of USA please allow up to 3 - 4 weeks delivery time.
WHERE ARE MY ITEMS COMING FROM?
Although our main offices are located in Spain, some of our specialty items are located in other countries such as North America, Europe, and China.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. Please keep this in mind when receiving deliveries.
WHY DON'T I SEE MY TRACKING INFO?
It’s not uncommon for NO tracking information to show until your package has been scanned in by the US carriers. It might remain “blank” for up to a week after you receive your tracking link.